πŸ›οΈ Our story

Pioneers in Conversational & Agentic AI

Since 2011, we've been building the future of customer engagement through artificial intelligence. Now in our 4th-generation platform, with a commitment to sovereignty and French innovation.

The future of agentic conversational AI - TALKR.ai
Our mission

Making conversational AI accessible to everyone

We believe that well-designed AI should be easy to deploy, ethical, and genuinely useful for businesses and their customers alike.

πŸ‡ͺπŸ‡Ί

European sovereignty

Hosted in Europe, native GDPR compliance, data never leaves the EU. We've championed sovereign AI since day one.

🧩

No-code & accessibility

Deploying an AI agent shouldn't require a team of developers. Our platform is built so anyone can get started on day one.

🀝

Ethical & responsible AI

AI must serve people. We prioritize transparency, data privacy, and the responsible use of our technologies.

⚑

Continuous innovation

4 platform generations in 13 years. LLMs, MCP, multi-voice, autonomous agents - we've been ahead of the curve since the beginning.

🌍

Multilingual & international

Our agents speak your language. From English and French to Spanish, German, and 30+ other languages natively supported.

πŸ“ˆ

Measurable ROI

Every deployment comes with clear performance metrics. Our clients see positive ROI in under 3 months on average.

Since 2011

Our journey

From a digital agency to autonomous AI agents - 13 years of innovation in customer engagement.

2010
πŸ’‘ Our own no-code CMS - Nova Media Agency

It all starts here. We developed a proprietary no-code CMS within the digital agency Nova Media. A founding belief: technology should be accessible without writing a single line of code.

2011
Nova Media founded in Paris

Katya Laine founds the Nova Media agency in Paris. Developing digital automations and early customer engagement projects. The foundation of TALKR is laid.

2012
πŸ”± First decision tree - built with our own CMS

We built the very first interactive decision tree engine, integrated directly into our homegrown no-code CMS. The foundational building block of all TALKR conversational logic. The groundwork is laid under the name Kwalys.

First Kwalys decision tree - 2012
2013
πŸ•œ Customer service ticketing tool - Kwalys decision tree

Development of a customer service ticketing tool with decision tree by Kwalys. First step toward automating customer interactions - the foundation for future conversational agents.

Decision tree v2 with analytics - 2013
2016
πŸ€– Kwalys Beta - Decision tree & ChatBot

Pioneers of callbot solutions in France. First beta version of Kwalys combining a decision tree engine and a chatbot. First enterprise clients in energy and insurance.

πŸŽ₯ 2016 - Voice demo over phone

Callbot demonstration - First live demo of a TALKR conversational voice agent over the phone. The early days of what would become our voice AI agent platform.

2017
🌎 Kwalys V1 - Multilingual decision tree

First multilingual version of the conversational engine. Integration of advanced FAQ management and technical collaboration with IBM Scalzone to strengthen voice recognition capabilities.

2018
Launch of Ivy AI - proprietary NLU engine

Development of a proprietary Natural Language Understanding (NLU) engine, trained on over 15,000 phrases. Intent recognition and conversational context management.

Ivy AI - TALKR proprietary NLU engine - 2018
2019
πŸ“žπŸ’¬ Kwalys V2 - Omnichannel & triggers

Major evolution toward omnichannel: voice, chat, and messaging unified on a single platform. Introduction of smart triggers to automate conversational scenarios.

🧠 January 2019 - VivaTech Challenge

Ivy FAQ Beta - NLP engine based on Word2Vec. First in-house semantic understanding model, capable of interpreting the intent behind frequently asked questions. Selected for the VivaTech 2019 challenge.

πŸŽ₯ 2019 - Live demo in Tel Aviv

Phone demonstration - Live demo of a TALKR conversational AI agent at an event in Tel Aviv. The proof in sound and vision.

2021
New TALKR.ai platform & RCS Bot

Launch of the 3rd-generation platform with a fully redesigned no-code interface. RCS channel integration and complete UX overhaul.

2023
πŸ† Cas d'Or Trophy - June 2023

TALKR.ai wins the Cas d'Or Trophy, recognizing the best innovations in customer engagement and customer experience.

2024
Full LLM no-code & built-in telephony

Recognized leader in Conversational & Agentic AI. Native integration of GPT-4, Claude, Llama 3, and Mistral. Licensed telecom operator (ARCEP). Full no-code deployment.

2025
MCP, Multivoice & Plug-and-play agents

Ecosystem of 12 specialized agents. MCP (Model Context Protocol) support, ultra-natural multi-voice synthesis, and a marketplace of pre-configured agents.

🎀 2025 - All4Customer Expo, Paris

TALKR.ai at A4C 2025 - Conference and live demonstrations of conversational and voice AI agents over the phone.

All4Customer Expo 2025 - TALKR.ai
2026
πŸ€– Clawbot integration underway

Deploying Clawbot, our next-generation AI agent powered by Claude. Native integration into the TALKR platform for even more autonomous and intelligent interactions.

Explore TALKR's greatest moments β†’
πŸ“ˆ Vision

The evolution of AI agents according to Gartner

This theoretical curve illustrates the adoption trajectory of conversational AI agents through 2028 - from the peak of expectations to real productivity.

Gartner Curve - AI agent evolution through 2028
Founder

Katya Laine

CEO & Founder of TALKR.ai. A pioneer of conversational AI in France, Katya turned her vision of AI that serves businesses into a no-code platform used by enterprise clients like Schneider Electric and TotalEnergies.

A regular guest on Europe 1 and in specialized media, she shares her vision of ethical, responsible, and sovereign AI. She speaks at tech and business conferences on generative AI, automation, and customer engagement.

  • β–ΈLe Voice Lab - Co-founder & Vice-President since 2019
  • β–ΈOpenLLM France - Co-founder
  • β–ΈCSF - Co-chair of the Export & International working group
  • β–ΈALT-EDIC - Co-founder, European Alliance for Language Technologies
πŸŽ™οΈ
Europe 1
Katya Laine talks about TALKR.ai
0:00
–:––
"Artificial intelligence isn't here to replace humans - it's here to free them to focus on what truly matters: creativity, empathy, and decision-making."
- Katya Laine, CEO TALKR.ai
Get in touch with Katya β†’ πŸ“± WhatsApp πŸ“– Ethics book
Katya Laine - CEO & Founder TALKR.ai
Katya Laine
CEO & Founder
Entrepreneurship AI & NLP Europe 1 Paris, France ARCEP Operator Le Voice Lab OpenLLM France ALT-EDIC

Before the arrival of generative voices - today we no longer use a mix of generative + natural voice.

Press & Media

TALKR in the media

Our conversational AI expertise is recognized and covered by major French media outlets.

πŸŽ™οΈ Europe 1

"Katya Laine, founder of TALKR.ai, explains how voice AI agents are revolutionizing customer engagement in French businesses."

Radio interview
πŸ“° Les Echos

"Startup TALKR.ai is establishing itself as a key player in French conversational AI, with a no-code approach that appeals to enterprise clients."

Press article
πŸ’» BFM Business

"TALKR.ai illustrates the rise of French AI solutions capable of competing with American giants in the voice market."

TV report
See press coverage β†’
Our commitments

A company with purpose

TALKR.ai is committed beyond business - to responsible technology and positive impact.

🌍 Active in the ecosystem

We are committed to the ecosystem

We have committed to embedding ethics, privacy, and security values into our technology by design. We also actively promote these values across the ecosystem. We work to build strong European technology for bots and conversational agents.

FAQ

TALKR.ai β€” Common questions

TALKR.ai is a French conversational AI platform founded in Paris in 2011. Here are direct answers to the most common questions about our company and products.

What is TALKR.ai?

TALKR.ai is a no-code AI agent platform, hosted in France, founded in 2011 by Katya Laine. It lets businesses deploy voice agents, chatbots, and voicebots on phone, chat, WhatsApp, and RCS β€” without writing a single line of code. The platform supports GPT-4, Claude, Mistral, and Llama, and is natively GDPR-compliant.

How long has TALKR.ai been around?

Since 2011 β€” making TALKR.ai one of the longest-running conversational AI companies in Europe. The platform is now in its 4th generation (2026), with a major shift to LLM-powered agentic AI in 2024.

Who founded TALKR.ai?

Katya Laine, a pioneer of conversational AI in France. She is also co-founder of Le Voice Lab (2019), OpenLLM France, and ALT-EDIC (European Alliance for Language Technologies). She has been featured on Europe 1 radio and is a regular speaker at tech and AI conferences.

Is TALKR.ai GDPR compliant?

Yes β€” natively. All data is hosted in France with zero transfers outside the EU. TALKR.ai holds a registered telecom operator license with ARCEP (French telecoms authority). A Data Processing Agreement (DPA) is available on request.

How is TALKR.ai different from a traditional IVR?

Traditional IVR locks callers into rigid menus ("press 1 for..."). TALKR.ai agents understand natural language, handle open-ended conversations, pull live data from CRMs and business tools, and resolve complex requests autonomously. First-contact resolution typically jumps from ~40% to ~80%.

How much does TALKR.ai cost?

Plans start from €99/month. Voice consumption is billed per minute. See the full pricing page for details by use case and volume.

Join the adventure

Want to work with us?

Whether you're a client, partner, or candidate, we'd love to connect with you.