Use cases > Henessy (LVMH Group)

A virtual bartender who advises you on cocktails? Nothing is impossible with the platform!

Our objectives: Integration with ESN Wilde / Micropole for the LVMH group

To be advised on the choice of cocktails according to the tastes of the people for the Hennessy cognacs of the LVMH group

“To be able to propose custom cocktails from a series of questions and deploy an algorithm to define the right drink”.

Jérôme M, Innovation Director Wilde / Micropole

24/7 availability for consultations

Finding the right cocktail

Complex calculation rules

2 Bots

The platform is not only a chatbot builder but also an access to all the tools you need to integrate your bot into your global processes.

With the platform it is possible to create your own conversational path without technical knowledge. In a few clicks you can create decision trees and link the FAQ part to make it all communicate!

No need for technical knowledge to be able to enrich the virtual assistant. The handling of the tool is the fastest I have experienced. I was able to design a complex bot in less than a month.
The team is always there to help us with our projects.

Jérôme Malzac – Innovation Officer – Micropole Group



Not communicated 🙂

Integration usage

Web site

Integration of a robot on two languages : English and American