Your data is our top priority
TALKR.ai builds security into every layer: sovereign hosting, end-to-end encryption, native GDPR compliance, and full transparency on data processing.
3 pillars for trustworthy AI
Every component of the TALKR platform is designed around three non-negotiable requirements.
Reliability
Multi-zone redundant infrastructure with SLA up to 99.7%. 24/7 monitoring, real-time alerting, automatic failover. Your AI agents stay operational no matter what.
Security
AES-256 encryption at rest and TLS 1.3 in transit. Multi-factor authentication, granular role-based access control, and comprehensive logging of every access.
Privacy
Privacy by design: data minimization, explicit consent, configurable retention periods. No collected data is shared with third parties for commercial purposes.
3 deployment modes to match your requirements
From shared SaaS to fully on-premise, TALKR adapts to your security and data sovereignty policies.
Shared SaaS
Instant deployment on our cloud infrastructure in Europe. Ideal for getting started fast.
- 100% EU hosting (Scaleway / OVH)
- Automatic updates
- Daily backups
- SLA 99.3%
- Support included
Private Cloud / Dedicated VPC
Isolated dedicated instance in a private VPC. For organizations with enhanced security requirements.
- Isolated tenant with dedicated network
- Choice of datacenter (US / EU)
- Customer-managed encryption keys
- SLA 99.5%
- Custom DPA
On-Premise
Deploy on your own infrastructure. Total control for sovereign organizations.
- Install in your own datacenter
- No data ever leaves your network
- Active Directory / LDAP integration
- SLA 99.7%
- Dedicated 24/7 support
GDPR Native
SOC 2 Type II
French Tech
8 concrete commitments to your security
Audited, documented measures that protect your data every single day.
Strong authentication
MFA required for all admin access. SSO compatible with SAML 2.0 and OpenID Connect for Enterprise plans.
Complete audit trail
Every action is logged: access, modifications, data exports. Logs retained for 12 months, exportable on request.
Backup & recovery
Encrypted daily automatic backups with 30-day retention. Disaster recovery plan (DRP) tested quarterly.
Penetration testing
Annual pentests conducted by certified independent firms. Bug Bounty program open to security researchers.
Access management
Least-privilege principle (RBAC). Separation of dev/staging/production environments. Automatic secret rotation.
Real-time monitoring
24/7 surveillance with AI-powered anomaly detection. Instant alerts on Slack/PagerDuty for critical incidents.
Right to erasure
Complete data deletion on request (GDPR Art. 17). Automated process with destruction certificate.
Documentation & DPA
DPA (Data Processing Agreement) available on request. Up-to-date processing registry. Security documentation accessible at all times.
AI in service of humans, not the other way around
At TALKR, we hold a strong conviction: AI must be transparent, explainable, and respectful. Our conversational agents always identify themselves as bots — never deceptive.
Conversational data is processed solely to respond to the user. It is never used to train third-party models, never resold, and never shared for advertising purposes.
You retain full control: configurable retention periods, transcript anonymization, and automatic purging based on your business rules.
