Discover our New Version of Talkr
No-code. Omnichannel. Multilingual. Connected to your IT system and your phone system.
Design, deploy, and control your AI Agents
TALKR is the no-code platform for creating AI agents (voice and conversational) that automate up to 100% of requests in real time on the phone, web, and messaging.
A single brain for all channels, open connectors, and business supervisor control.
Designed for performance, security, and compliance (GDPR-first)
Recruit our ready-to-use conversational AI agents for your organization : multilingual, omnichannel, and quick to implement.
Our Ai
Nous utilisons plusieurs typologies d’IA
LLMs & Orchestration
- Agnostic multi-LLM orchestration: dynamic model/cost/latency selection based on usage.
Safeguards, logging, and test suites for responsible and controllable AI.
RAG & Tools: knowledge retrieval and API calls/actions on your systems.
STT, TTS & Speech‑to‑Speech
- Real-time STT for natural and fast conversations.
Studio-quality TTS, branded voices, multilingual.
Speech-to-Speech loop for ultra-responsive journeys.
NLP & Knowledge bases
- Proprietary NLU/NLP + integration of FAQs, documents, and internal databases. (RAG) langchain type.
Understanding of intentions, entities, and context; paraphrasing and rephrasing.
Functions: identification, pre-qualification, FAQs, sentiment analysis, voice biometrics.
AI agents & Automation
100% autonomous agents
Respond, qualify, execute
appointment scheduling, order status, tickets, payments
Intelligent escalations
with hot transfer to a human when necessary.
High automation rates
thanks to process trees and orchestration
How does the TALKR platform work?
Flow Maker & Conversational Design (No-code)
Technology
- Process tree (not an intent tree): readable by business teams.
- Business Supervisor Mode: quick updates without IT dependency.
- One bot for all channels: design once, deploy everywhere.
How do I add external connections and integrate APIs ?
Intégrations & Connexions IT
Connectivity and API services
- Open APIs, MCP, webhooks, and connectors to CRM/IT (ticketing, knowledge, data).
- Monitoring of interaction processing and governed storage.
What are the possible channels?
Integrations & Connexions IT
Telefony & CCaaS
- Operator and CCaaS compatibility (SIP/API). Listed on Genesys AppFoundry.Examples: Genesys, Odigo, Diabolocom, Ringover (via standards).
- ARCEP-affiliated telecom operator: dialing, intelligent HO/HNO transfers, IVR, reliability. Incoming and outgoing calls.
Messaging
- WhatsApp, Messenger, SMS/RCS, etc. — a single agent for all channels.
- Cross-channel continuity (shared memory per customer).
WEB
- Web widget, cross-channel context continuity, guided forms.
- Real-time authentication and personalization.
How to manage and supervise AI agents and bots?
Integrations & Connexions IT
Business line management
- Opening rules, routing, escalation policies, A/B testing, continuous improvement.
- No-code updates (journeys, prompts, knowledge).
Statistics & KPIs
- Dashboards: volumes, resolution, overflow, delays, comprehension rates.
- Quality: proofreading, masking, auditing, and traceability of interactions.
How does TALKR secure my data?
- GDPR-first, encryption in transit/at rest, controlled retention. Storage (according to your governance).
- Roles & rights, audit logs, sandbox/staging for secure changes.
Why use no-code?
Moving fast without IT dependency
Autonomy
of business teams: create, test, publish in days.
Agility
Short cycles, reduced costs by simplifying processes.
Skills
Controlled and rapid experimentation
Who can use the platform?
- Customers & Partners: portal access as soon as a project is launched or an agent goes into production.
- Integrators/Agencies: pre-sales enablement and support (co-design, POCs)
We align your objectives, accelerate enablement, and secure early wins.
