Your virtual assistant on the phone
Transform your contact centers, say no to IVRs and adapt free-flowing voice AI, empower your teams and
treat your users in the best possible way
✨These leaders have gained in ROI thanks to AI and our conversational voice Assistants as a Services
Whatever the trade
Marketing, Sales, Customer Relations, Support, After Sales, HR
Whatever your field of activity
Health, Energy, Transport, Banking, Services, Public Sector
Whatever the use case
Call center reception, appointments, parcel/order tracking, follow-up, FAQ, alert, secretary, workflow, lead qualification, survey... No limits!
Whatever the channel
Phone, Web, Social networks, IOT, SMS/RCS, by API
Boost your ROI with our off-the-shelf agents
BOT TEMPLATE ON SHELF READY TO USE
Set up a bot already built with your data, through your dashboards
BOT TEMPLATE with CUSTOMIZATION :
Assistant As a Service
Set up a pre-built bot and add your own specific scenarios
we take care of everything
Let our bots designers create the bot that meets your use cases.
Synchronize your bot with any Apis
TALKR orchestrates turnkey workflows to maximize automation processes
Sign up for the next webinar
Which Callbot for which Use?
Live demonstrations in chat / call / RCS mode.
Save the date: January 25: 12:00 - 12:45 + Bonus
What our customers/partners say
In France, Europe & US
Relive the conferences or meet us at trade shows
CRM Meetings 2023 Cannes TALKR.ai takes part in the first-ever trade fair for one-to-one meetings in Digital Marketing and Customer Relations
TALKR.ai was present at Mobile World Congress 2023 in Barcelona.
Before making an appointment, here are a few points to consider
Can we make a single bot and connect it to the phone and the web at the same time?
Fortunately! TALKR only designs Omnichannel bots: this makes it easy to switch from one channel to another during a conversation. It’s the best user experience to guarantee customer satisfaction.
Can the callbot handle complex calls?
Yes, TALKR callbots are capable of handling complex calls using advanced AIs, as well as automation processes that make even complex conversations natural. Depending on the scope defined by the organization, the agent transfers calls to a human agent if necessary during working hours.
Can callbots speak several languages?
Yes, TALKR Bots are multilingual: they are configured to support multiple languages and dialects, making them suitable for international markets.
What is the cost for a POC and in production?
TALKR offers several types of design: Demonstrator, Pilot or Finished Product. Depending on the scope required, these products range from €1 to €7K. Rates for the Run phase depend on the volume of conversations/calls and call duration.
How is information secured when interacting with a callbot?
Information security is our top priority at TALKR. Callbots can be configured to comply with security standards, such as data encryption, authorization management and compliance with data protection regulations. Data is stored entirely in France or in the country of the project: no data collected will be transferred to a third party for commercial or advertising purposes. TALKR also offers private cloud or on premise installations.
How do you differ from other market players?
Pioneer in virtual assistants since 2012; First assistant on the phone in 2016. Unique no-code platform for omnichannel assistant design and supervision.
TALKR is a unique universal conversational orchestration tool, multi-IAs, Channels, Automation and Processes, with integrated telephony and RCS channel.
Can I integrate a callbot into my existing telephone system?
TALKR manages your telephone assistant from start to finish, and offers companies with no call center or IVR tools a turnkey Assistant as a Service solution.
For companies with their own telephony systems (e.g. Cisco, Genesys) or contact center tools, TALKR interconnects easily with these tools, as we are an open, 100% API-enabled platform. In this sense, it’s up to the tools themselves to open up to TALKR.
I've already got a use case, can you put a human voice on it for me?
Yes, a “human voice” is possible for a bot. It’s important to consider this request when assessing the appropriateness of this usage. Sometimes users prefer to deal with slightly robotic voices. It all depends on the use case and your budget.
Do you use GPT?
😂 Yes, we’d love to, depending on your use case. We would never use chatGPT to interact directly with your customers. Nor would we advise you to use it with access to your company databases or with personal customer information, but only if you ask us to. It is possible, however, to anonymize data in order to use GPT. Another sticking point is the cost of tokens.
With a view to enriching TALKR assistants, we are developing other Open source LLMs (TALKR is a member of the OpenLLM-France community).
Ready to meet for a call?