Let’s create an amazing callbot together

The best voice chat experience with a callbot with Talkr !

Say goodbye to your old IVR ⚰️ Say hello 👋 to callbots

The TTS (speech to text) is sent by the selected service: we retrieve a text format from the speech data. The (NLP+NLU) tool will select the sentence to return and it is sent to the TTS (text to speech) tool. These services use remote APIs but can also operate “locally”. The quality of TTSs varies according to the questions asked and the speech understanding systems.

callbot voicebot

Design your conversational flow

Thanks to the text understanding engine, the IVY AI understands what is being said to it and, based on this, it finds the most appropriate response to the user’s request using everyday language.

Ivy uses a huge corpus of sentences to be able to understand the hidden intentions in your most complex sentences. Adding new sentences allows our AI to strengthen its abilities.

While writing can communicate 37 words per minute, the voice can say over 200 words per minute!

The decision tree dispatchs the conversations in different scenarios based on the answers in the FAQs in order to have interactions close to human conversations.

Imagine the craziest scenarios to delight your users.

Build a Callbot step by step to transform your call centre

Our best practices for building a good telephone assistant (CallBot)
and transform your obsolete IVR (Interactive Voice Response)

Building and training the Q&A with Ivy

Select all the questions and answers to be trained in the Q&A tool

Building the decision tree process with our dialogue decision maker

Connect the robot to your environment via APIs for unforgettable conversations

Test your CallBot on the phone and deploy

Connect your bot to a phone number with our phone service, choose STT & TTS and intonations with SSML.

Présentation au Voicetech de Chronopost