Use cases > AG2R
How TALKR.ai’s Bot is reinventing the way reclassification compensation is calculated to make it easier and faster for clients
Our goals
We want to improve user satisfaction and provide personalized information quickly
“Information for each individual on how much they will receive and when they will retire.”
Yolande, Customer Relationship Manager for Pensions
24/7 availability for consultations
Real-time estimations
Complex calculation rules
A ChatBot that performs retirement information consultations and allows users to get the estimated amount of their retirement fund as well as the expected date of retirement, at the end of the call, based on several parameters. The Bot answers questions such as: When will I retire? And how much will I receive?
Independent AG2R retirement simulation produced for demo purposes only
With the TALKR.ai platform automated processing of calculations and reports is sent to users in real time. The Bot is not only capable of answering simple questions, but also of performing complex calculations through a simple configuration without technical knowledge. All calculations are configured in the Bot, no API is connected.
Bots are a new way of dealing with our customers, more reactive, more adapted to their uses, allowing us to do things differently, in particular by trying to better adapt to the constraints of our interlocutors thanks to language understanding.
On the advice of the firm that accompanies us, we appreciate the TALKR.ai solution for its functional richness and the speed with which we can get back on track to make the necessary adjustments.
Tanguy Vincent
Head of digital solutions and innovation
AG2R La Mondiale
Metrics
2k/month
The TALKR.ai platform is not only a ChatBot builder but also an access to all the tools you need to integrate your bot into a new global process.
3 Uses for integration
83%
After working hours responses
2 Bots
The TALKR.ai platform is not only a ChatBot builder but also an access to all the tools you need to integrate your Bot into a new global process.
SMS
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Web site
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CallBot
Campaign with a CallBot for retirement and withholding tax in 2019
