🎬TALKR.ai is more than
300 ready-to-use scenarios on the phone and on the web
Designing scenarios is TALKR.ai’s core !
Each scenario improves over time and progresses through continuous iterations
Assistant as service personnal
The assistant manages your personal calls in case you don’t pick up
Assistant as service professional
Your assistant manages your calls and appointments
Assistant as service information
You are in your car? your assistant connects to the internet and answers your questions
Confirmation of medical appointment
Confirmation of medical appointment
Medical appointment confirmation [English]
Medical appointment confirmation [English]
Post-operative management
The assistant calls the patient to complete a health questionnaire
Information and provision of medical analysis
Confirmation of medical appointment
payement by credit card
Home loan application scenario
example created in 2018 for Vivatech
Follow up on an order
The customer wants to follow-up on the number of his order
Example created in 2021 for Mariton
Verify a customer's ID
Client asks questions and wants to be connected to a consultant
created in 2020
Callcenter (City Hall) qualification and transfer
Understand the reason for the call and transfer to the dedicated service
Callcenter (City Hall) full call management
Understand the question and answer
Pedagogy for kids
I learn with AI
Retirement Simulation
The customer wants to make a retirement estimate during the waiting time on the phone
Example created in 2021 for TALKR.ai
Information on a convention
The client wants information about a collective agreement
created in 2021
Customer's taking appointment in live
Customer asks questions and wants to be connected to a consultant
created in 2020
Total confirmation of delivery appointment
Total confirmation of delivery appointment + management of a question
Total message on answering machine
Firemen, request for intervention
Request for help
Firefighters, Volunteer Service
Callcenter volunteer service
Firemen, request for a certificate of intervention
Callcenter service certificates
Transfer with a consultant (non-working hours)
The customer wants to make an appointment with an agent in his department
Example created in 2021 for TALKR.ai
Transfer during working hours
The customer wants to be transferred to the call center customer service
created in 2021
Ordering fruits & vegetables
Customer asks questions and wants to be connected to a consultant
created in 2020
make an appointment and leave a message
The customer wants to make an appointment and leave a message
Example created in 2021 for Talkr
Change voice during a call
Test for voice change during the call
created in 2021
Transfert impossible en journée
User wishes to transfer but line is busy
created in 2021
Make an appointment with a doctor
make an appointment with a salesperson
Example created in 2022 for TALKR.ai
Book a truck by phone
Reservation in non-working hours of a truck of a sign
created in 2022 for TALKR.ai
Coffee demonstration on Vivatechnology
The user wishes to order a coffee in a lounge by phone
created in 2022
Transfer to a department
the customer wants to reach a service of a store
Example created in 2022 for TALKR.ai
Identification of a Spanish customer
Request for identification with the Spanish DNI number
created in 2022 for TALKR.ai
Making appointments in Calendly and Google Calendar
The person makes an appointment which is recorded in calendar
created in 2022
Cancellation Insurance Service
the customer wishes to cancel an insurance contract Example created in 2022 for TALKR.ai
Information for a swimming pool specialist
Evaluation of needs to advise the appropriate product
created in 2022 for TALKR.ai
Callcenter Welco
The call is included and managed with a text message
Energy contract subscription
the customer wants to subscribe and will be transferred. Example created in 2022 for TALKR.ai
EDF outage alert 😭
Know when the power will be restored?
created in 2022 for TALKR.ai
Payment [English]
Payment module
Ecommerce request
Suivi de commande et commande manquante
Exemple crée en octobre 2022
HLM ticket management
Incident ticket in a HLM
Example created in December 2022
Home delivery
Order tracking and missing order
Example created in December 2022
Whoever you are, TALKR.ai matches your needs
Main features of the platform
Identification
The CallBot includes the contact information of your callers to allow you to access their file more quickly
Pre-qualification
Understand the subject of the conversation before transferring to the right connected agent
FAQ
Do you receive many requests for simple information? Give your users clear answers to their most frequent questions
Sentiment analysis
To know if people are satisfied or not in order to make the right decision in the course
Voice Biometrics
Check in real time if the caller is the right one and that there is no identity theft
Statistics
Know everything about the routes used to refine the scenarios
Synonym
Synonyms management allows to increase the understanding of the Bot
Conversation history
Each conversation is unique, it is stored according to the period you want
Change of channel
Don’t panic, you can switch from SMS to phone or web since the conversation history is kept
Webhook and Apis Our apis management system is adapted to the business no need for technical knowledge to connect an APi
Logical, variable, personal and arithmetic operations
Calculate a car loan or fees on the fly, use regexes without code; this is the heart of the system
Dynamic decision trees
An easy-to-use platform that requires no coding skills
3-Click Integrations
Easily connect other web applications to TALKR.ai so they work together seamlessly to share information, automate workflows and improve your customers’ experience.
Salesforce
Connect your Salesforce CRM or Hubspot to our tool
Bot integration
In wordpress and your website
Trello
Add tasks
Google Sheet
XLS export / import
Slack
The robot sends the data to your favorite tools
Store information
Store information in the platform
