🎬TALKR.ai is more than
300 ready-to-use scenarios on the phone and on the web

Designing scenarios is TALKR.ai’s core !

Each scenario improves over time and progresses through continuous iterations

The assistant manages your personal calls in case you don’t pick up

 

Your assistant manages your calls and appointments

You are in your car? your assistant connects to the internet and answers your questions

Confirmation of medical appointment

Medical appointment confirmation [English]

Medical appointment confirmation [English]

The assistant calls the patient to complete a health questionnaire

Confirmation of medical appointment

Home loan application scenario
example created in 2018 for Vivatech

 

The customer wants to follow-up on the number of his order
Example created in 2021 for Mariton

Client asks questions and wants to be connected to a consultant
created in 2020

Callcenter (City Hall) qualification and transfer

Understand the reason for the call and transfer to the dedicated service

Understand the question and answer

Retirement Simulation

by a client who wishes to estimate his retirement

The customer wants to make a retirement estimate during the waiting time on the phone
Example created in 2021 for TALKR.ai

Information on a convention

by a user (example)

The client wants information about a collective agreement
created in 2021

Customer's taking appointment in live

by a client who wishes to make an appointment

Customer asks questions and wants to be connected to a consultant
created in 2020

Request for help

Callcenter volunteer service

Callcenter service certificates

Transfer with a consultant (non-working hours)

by a customer

The customer wants to make an appointment with an agent in his department
Example created in 2021 for TALKR.ai

The customer wants to be transferred to the call center customer service
created in 2021

Customer asks questions and wants to be connected to a consultant
created in 2020

make an appointment and leave a message

by a customer

The customer wants to make an appointment and leave a message
Example created in 2021 for Talkr

Change voice during a call

by a tester

Test for voice change during the call
created in 2021

User wishes to transfer but line is busy
created in 2021

make an appointment with a salesperson
Example created in 2022 for TALKR.ai

Reservation in non-working hours of a truck of a sign
created in 2022 for TALKR.ai

Coffee demonstration on Vivatechnology

by a user

The user wishes to order a coffee in a lounge by phone
created in 2022

the customer wants to reach a service of a store
Example created in 2022 for TALKR.ai

Identification of a Spanish customer

by a Spanish insured

Request for identification with the Spanish DNI number
created in 2022 for TALKR.ai

Making appointments in Calendly and Google Calendar

by a user

The person makes an appointment which is recorded in calendar
created in 2022

the customer wishes to cancel an insurance contract Example created in 2022 for TALKR.ai

Information for a swimming pool specialist

by Patrice

Evaluation of needs to advise the appropriate product
created in 2022 for TALKR.ai

The call is included and managed with a text message

Energy contract subscription

by a TALKR demonstrator

the customer wants to subscribe and will be transferred. Example created in 2022 for TALKR.ai

EDF outage alert 😭

by Patrice (demo)

Know when the power will be restored?
created in 2022 for TALKR.ai

Ecommerce request

by a TALKR demonstrator

Suivi de commande et commande manquante
Exemple crée en octobre 2022

HLM ticket management

by a TALKR demonstrator

Incident ticket in a HLM
Example created in December 2022

Order tracking and missing order
Example created in December 2022

Whoever you are, TALKR.ai matches your needs

 

Main features of the platform

 
 
 

Identification
The CallBot includes the contact information of your callers to allow you to access their file more quickly

Pre-qualification
Understand the subject of the conversation before transferring to the right connected agent

FAQ
Do you receive many requests for simple information? Give your users clear answers to their most frequent questions

Sentiment analysis
To know if people are satisfied or not in order to make the right decision in the course

Voice Biometrics
Check in real time if the caller is the right one and that there is no identity theft

Statistics
Know everything about the routes used to refine the scenarios

Synonym
Synonyms management allows to increase the understanding of the Bot

Conversation history
Each conversation is unique, it is stored according to the period you want

Change of channel
Don’t panic, you can switch from SMS to phone or web since the conversation history is kept

Webhook and Apis Our apis management system is adapted to the business no need for technical knowledge to connect an APi

Logical, variable, personal and arithmetic operations
Calculate a car loan or fees on the fly, use regexes without code; this is the heart of the system

Dynamic decision trees
An easy-to-use platform that requires no coding skills

3-Click Integrations

Easily connect other web applications to TALKR.ai so they work together seamlessly to share information, automate workflows and improve your customers’ experience.

Salesforce
Connect your Salesforce CRM or Hubspot to our tool

Bot integration
In wordpress and your website

Trello
Add tasks

Google Sheet
XLS export / import

Slack
The robot sends the data to your favorite tools

Store information
Store information in the platform